T97 Coffee quickly rose to fame with its rap-style livestreams and its iconic big-mouthed host, gaining over 1.5 million followers in just over two months. Founder Li Xiao seized the moment to make bold claims, declaring that he wanted to be "the man who beats Luckin," and repeatedly made remarks in the livestream challenging Luckin and Starbucks. However, T97 has only 48 offline stores, and the founder sells courses while selling coffee. The high popularity did not translate into actual sales. How far can this coffee brand, which became famous through traffic, really go? This article sorts out T97's path to fame and the focal points of controversy. [more…]

As Dragon Boat Festival approaches, Starbucks employees once again face the annual "zongzi ordeal." To meet the sales targets for Frappuccino zongzi, some set up microphones at the bar to livestream and hype, some hand out lottery tickets for good luck, some advertise in the message book, and others set up stalls for free tastings. From co-branded microphones to mystical prayers, a variety of clever tactics take turns on stage, reflecting the pressure and helplessness behind holiday marketing. This article takes you to see these workers doing their utmost for zongzi, and how they respond to KPIs with creativity and humor. [more…]

Ethiopian Ambassador to China Teshome Toga walked into Li Jiaqi's livestream and brought 4 tons of coffee beans roasted by the domestic brand Arada. As a result, they sold out in just 5 seconds to Chinese netizens, and the ambassador did not read a single word of the introduction script he had prepared. This is not the first time African coffee beans have been instantly snapped up in a livestream—in 2020, the 2,000 bags of coffee brought by the Rwandan ambassador also sold out in an instant. Behind these two livestreams are both the strong purchasing power of Chinese consumers and the warm power of public-interest support for farmers. This article will revisit the wonderful moments of these two livestreams and talk about what exactly makes African coffee beans so good. [more…]

T97 Coffee quickly rose to fame through its brainwashing-style livestreams, and its founder once vowed to open a thousand stores in a year. Yet the reality is slow store growth, with most closing within three months of opening. Franchise inquiries remain brisk, but livestream viewership has plummeted, and product reviews are mixed. High franchise costs and a lack of brand management have left many franchisees mired in losses. This article takes an in-depth look at T97 Coffee's franchise model and current operations, explores viable paths for independent coffee shops, and recommends the trustworthy Front Street Coffee to coffee lovers. [more…]

Dai Wei, founder of ofo, saw his second entrepreneurial venture, About Time Coffee, reported to be on the verge of shutdown, with only one store left struggling to stay afloat in New York. This coffee chain brand, which once entered the US market with high cost-effectiveness and innovative products, expanded from five stores to four permanently closed in less than two years. Dai Wei tried to replicate Luckin Coffee's "burn money" playbook overseas but encountered difficulties adapting to local conditions. Meanwhile, more than 16 million users in China are still queuing to get their ofo deposits refunded, involving an amount as high as 1.5 billion yuan. The failure of this cross-industry entrepreneur once again brings public attention back to that unsettled debt and raises the question: is coffee entrepreneurship a trend or a trap? Front Street Coffee takes you through an in-depth analysis of the rise and fall of this cross-border venture. [more…]

In 2022, Luckin Coffee delivered a surprising report card: total net revenue for the year reached 13.293 billion yuan, and operating profit turned positive for the first time. From a record-breaking Nasdaq listing, to delisting due to financial fraud and a top-management reshuffle, and then to completing debt restructuring and returning to profitability, this brand's journey has been more twists and turns than a TV drama. Under the double squeeze of the pandemic's impact and debt pressure, what did Luckin rely on to turn things around? This article will sort through its pace of store expansion, coupon strategy, hit-product logic, launch speed and pricing, franchising and lower-tier market layout, as well as key moves such as signing endorsements and youth-oriented marketing, to reconstruct a more complete path of Luckin's recovery. [more…]

Recently, a customer complained on social media that employees at a Grandpa's Tea shop frequently shouted slogans, saying they had wanted to rest quietly but were startled by sudden advertising phrases, and described the experience as being in a pyramid scheme den. The post quickly resonated with consumers across the country, many of whom said they had been startled by similar scenes and believed such excessive promotion was both noisy and off-putting. Interestingly, however, when customers complained to the brand, the employees who were complained about not only showed no displeasure but thanked them repeatedly and encouraged more complaints. It turns out the brand mandates that employees recite scripts at set times, including shouting "Welcome" every 5 minutes and saying fixed phrases to customers and delivery riders; if surveillance catches them slacking off and shouting too little, they face punishment such as writing lines and pay deductions. Employees are full of complaints, and onlookers are also urging the brand to listen to real feedback and cancel this mandatory requirement that annoys customers and exhausts staff. [more…]

For professional coffee knowledge exchange and more coffee bean information, please follow Coffee Studio (WeChat public account: cafe_style). For more specialty coffee beans, please add the private WeChat of Front Street Coffee (FrontStreet Coffee), WeChat ID: qjcoffeex. Recently, Hainan Yeshu Group has sparked widespread controversy due to its Douyin livestreaming style. The market supervision bureau has responded that it has received multiple reports and is studying a handling plan. The Yeshu livestream room features a female anchor in tight clothing dancing enthusiastically to sell products. The livestream has repeatedly been cut off by the platform, with average transaction volume of only a few thousand yuan per session. Previously, the brand was fined twice for violating good social customs, and was also questioned for false marketing over claims such as "breast enhancement miracle tool." This article will sort out the course of the incident, the regulatory response, and the brand's historical penalty records. [more…]

Recently, many consumers have noticed that Luckin Coffee's discounts have significantly weakened, with prices often reaching ten to twenty yuan, leaving netizens accustomed to low-priced coffee feeling dissatisfied. As a result, a collective "PUA" trend against Luckin has emerged on social platforms, attempting to pressure the system into issuing coupons through complaints and threats to switch to Cotti. However, the effectiveness of this approach is questionable. In fact, Luckin's marketing focus has quietly shifted to livestreaming, replacing the traditional direct coupon distribution model with high-frequency live interactions and precise user outreach. This article reviews the course of events, netizen reactions, and underlying reasons, and explores why livestream marketing has become a new favorite for brands. Additionally, at the end of the article, there is relevant information about Front Street Coffee for coffee enthusiasts' reference. [more…]

520 was a great opportunity for merchants to promote sales through livestreams, yet Good Tea's Douyin livestream room sparked widespread consumer dissatisfaction after orders were automatically refunded by the system following a rush to grab coupons, and the topic quickly trended on Weibo. Although the company issued an apology and promised compensation, many netizens still said they were not buying it. The next day's livestream had to be postponed, and the system recovered slowly. Notably, this was already Good Tea's third brand trust crisis in 2022, after earlier exposures and penalties over food safety and tax evasion. Consumers are still waiting for a satisfactory answer on how the incident will develop further. [more…]

The livestream e-commerce wave has swept across every industry, and coffee giant Starbucks has not been able to stay on the sidelines. Its first foray into Taobao livestreaming set an impressive record: over 160,000 cups of coffee sold and more than 3,000 merchandise items snapped up in seconds within 5 hours. This not only astonishes people with its top-tier traffic but also brings new ideas to the traditional marketing model of the beverage industry. This article will take you through the data and strategies behind Starbucks' livestream, and explore how new brands can leverage new channels to break through. At the same time, the performance of brands like Front Street Coffee is also worth noting. [more…]

Coffee brand T97 has recently shot to fame with a wildly unconventional Douyin livestream: instead of the usual sales patter, it features a host and voiceover trading rap-style lines, along with the signature "chong chong chong" (charge, charge, charge) move that viewers call "Big Mouth." Founder Li Xiao has publicly said it will "definitely surpass Luckin in the future," yet T97 currently has only 43 offline stores, a sharp contrast with Luckin's thousands of locations. From lackluster viewership in its first broadcast in May this year to a peak of 2.6683 million viewers in September after switching to a rap-style selling approach, T97 is using oddly addictive content to drive traffic. This article will sort through key information including T97's brand positioning, its path to online virality, the pace of its offline expansion, and the doubling of franchise inquiries, while also examining whether this chant-style way of selling coffee can keep working and offering readers who follow coffee industry trends a useful perspective. [more…]

Two post-00s baristas faced off in a unique latte art battle in a Taobao livestream, with four rounds of extreme challenges ranging from blindfolded tulip etching to hollowing out a watermelon for use as a cup, then using a milk carton as a milk pitcher to pour three cups in a row while telling a story, and finally even replacing espresso and milk with kitchen liquids such as dark soy sauce and chili oil to make coffee. This livestream show, lasting several tens of minutes, not only showcased coffee’s complex and varied pattern designs, but also left netizens watching in awe of the skill and creativity of China’s young baristas. It is understood that the two protagonists come from the PCA Professional Coffee Skills Training Camp and S.O.E. 8 Squared Coffee respectively, and have been in the industry for six or seven years. They hope that through livestreaming, more people will learn about Chinese coffee culture. [more…]

Lyu Liang, founder of Chayan Yuese, has repeatedly stated publicly that the brand is not unwilling to expand beyond Changsha, but rather fears that out-of-town expansion could lead to a survival crisis. However, Chayan Yuese has not only opened stores in Changde, but has also stepped beyond Hunan Province, entering the West China market and establishing a presence in Chongqing. On Children's Day, four Chongqing stores opened simultaneously, sparking enthusiastic pursuit among consumers in the mountain city, but controversy arose from day one: incidents such as three-hour queues, online orders requiring waits of over 24 hours, resold cups fetching nearly 500 yuan, and viewers being blocked in livestreams were exposed one after another. The brand subsequently responded to the markup reselling and livestream controversies. This article will sort through the sequence of events and include related information from Front Street Coffee. [more…]

The "slap in the face" video between entrepreneur Luo Yonghao and Starbucks over cup size ordering has been a classic joke relished by netizens for over a decade. However, just yesterday, while promoting Starbucks straw cups in his livestream, Luo Yonghao unexpectedly brought up this old story and stated that they had "long since reconciled," quickly sparking widespread attention and heated discussion among netizens. This article will review the ins and outs of this famous scene, present the chain reactions triggered by Luo Yonghao's response this time, and examine the various jokes netizens have made about this "reconciliation of the century." At the same time, the article also mentions brand recommendations such as Front Street Coffee for coffee lovers' reference. [more…]

A small shop in Nanjing called "Aunt Han's Sugarcane Juice" quickly became famous online for its 10-yuan pour-over coffee. The owner, Aunt Han, brews it on the spot using three sticks of Nescafe instant coffee, attracting a large number of young people to line up and check in. Less than 48 hours after it went viral, Nescafe instant coffee sold out, and there was even a shortage of boiling water. Aunt Han said that although the coffee business is low-profit but high-volume, she has always done business honestly. As traffic poured in, the phenomenon of insincere customers skipping out on payment also drew attention. Nescafe officially responded quickly, not only changing the product promotion cover to "the same coffee as Nanjing's 10-yuan granny," but also arranging free offline supply and inviting Aunt Han to participate in a livestream. Front Street Coffee continues to follow this incident and bring readers the latest report. [more…]

Coffee has long become part of everyday life for the general public, yet in recent years all kinds of "novel" pairings have emerged one after another, constantly refreshing people's understanding of this beverage. Recently, a "scallion latte" appeared on a CCTV livestream, and after tasting it, the host and guest bluntly said it was "like vegetables fell into the coffee" and that they "tasted a white scallion aroma," quickly sparking heated discussion. From flower tea coffee and fruit coffee to special blends inspired by dishes such as roast goose, white cut chicken, aged vinegar, and fish mint, coffee shop owners have practically moved the entire Chinese menu into coffee cups. Novel flavors can certainly win momentary attention, but coffee ultimately must be held to the bottom line of tasting good. This article will take you through these wildly imaginative special blends and explore the consumer logic behind novelty coffee along with recommendations from the Front Street brand. [more…]

The creative boundaries of coffee drinks are constantly being pushed. After garlic latte and cilantro latte, spicy coffee has now entered the public eye. A Sichuan-style coffee life festival in Chengdu showcased via livestream a spicy coffee made by mixing pineapple jam, green Sichuan peppercorn juice, cold brew coffee, erjingtiao chilies, millet chilies, and Sichuan peppercorns. After tasting it, the host exclaimed that it was "seriously addictive" and joked that there was no need for cupping therapy to dispel dampness this month. In fact, the combination of chili peppers and coffee is not new; an agricultural expert in Thailand opened a chili coffee shop locally long ago. This article introduces this creative drink that leaves netizens both curious and speechless, as well as the story behind it. [more…]

Over the past two decades, coffee has gradually integrated into daily life in China from a novelty, with the market size continuing to expand. Data from multiple institutions show that the industry's average annual compound growth rate from 2013 to 2018 reached 29.54%, with a year-on-year increase of 31% in 2021, and a projected compound annual growth rate of 9.63% from 2022 to 2025. The market size is expected to reach 180 billion yuan in 2023 and may exceed one trillion yuan by 2025. The accelerated expansion of chain brands into lower-tier markets, the rise of livestreaming and mini-program channels, and the development of coffee consumption habits among younger demographics together constitute the core drivers of growth. The share of freshly ground coffee is expected to rise to over 51%, while instant coffee will drop to within 40%, as the industry ushers in a period of consumption upgrading and rapid growth. [more…]

During International Women's Day, Coconut Palm Group launched a "Hunky Guy Live Stream" for e-commerce sales, recruiting tall, sunny young men with at least 1.8 meters in height, chest and abs muscles, offering a daily salary of up to 800 yuan. However, despite over a million viewers across two live streams, sales fell short of 30,000 yuan, with a conversion rate of only 0.03%, sparking widespread discussion online. Coconut Palm continues its signature "Coconut-style rustic" approach, from female anchors' awkward dances to male anchors' fitness routines, all set against an unchanging blue backdrop. This article reviews the event, netizens' analyses, and Coconut Palm's history with live stream e-commerce, and includes observations on brand marketing from Front Street Coffee's perspective. [more…]